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SERVICE DEPARTMENT

Our Location

Waikem Kia
3750 Lincoln Way E,
Massillon, OH 44646

Service: (330) 478-4433
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Service Hours

Monday7:30 am - 8:00 pm
Tuesday7:30 am - 5:30 pm
Wednesday7:30 am - 5:30 pm
Thursday7:30 am - 5:30 pm
Friday7:30 am - 5:30 pm
Saturday8:00 am - 4:00 pm
SundayClosed
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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

WAIKEM OIL CHANGE

$5 OFF

Use Coupon Code WEB1 All Makes and Models Accepted. Cannot be combined with any other incentives.

Special
Fall Prep Car Care Special

$179.95

$50 OFF!

Includes:

Semi-Synthetic Oil Change

Filter Change

Tire Rotation

Coolant Drain and Fill

Battery Service Test

Brake Inspection

Tire Pressure Check

Multi-Point Inspection

Fluid Top-Off

Inspect Exhaust System

Inspect Wipers

Regular price $229.95. Synthetics extra. Must present coupon when order is written. Cannot be combined with any other coupon or special. Valid through 11-5-19.. #WK2

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Special
Computer Diagnostics

$25 OFF

Regular Price $110

Must present coupon when order is written. Coupon cannot be combined with any other coupon or special. Valid through 11-5-19. #WK3

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Special
30K mile service

$30 OFF

Services include:

- Replace engine oil and filter
- Check all fluid levels, adjust as necessary

- Rotate tires, inspect wear and adjust pressure

- Inspect disc brake pads, calipers and rotors

- Multi-Point Inspection

- Lubricate locks and hinges

- Fuel additive every 7,500 miles

- Replace engine air cleaner fliter

- Replace climate control air filter

- Battery Service

- Fuel system service

- Wiper blade replacement

- 4 wheel alignment

Price varies by model. See dealer for complete details. Present coupon at write-up. Valid through 11-6-19.

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Special
Auto Detail

$119.95

Handwash Exterior

Premium Spray Wax

Vacuum Seats, Carpets, Floor Mats and Headliner

Run High Pressure Air through interior

Clean and condition leather seats

Wipe Down and Condition Vinyl Surfaces

Clean interior windows

Hand Coat of Premium Wax

Clean and Condition Leather Seats

Please present coupon at the time of write-up.

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Special
Four wheel alignment

$10 Off

Regular Price $89.95

Must present coupon when order is written. Coupon cannot be combined with any other coupon or special. Valid through 11-5-19.#WK7

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For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Special
Brake Replacement

$25 Off Per Axle

Includes: Replace front brakes

Inspect rotors and calipers

Check brake fluid level

Check rear brakes

Inspect tires

Road Test

Must present coupon when order is written. Brake replacements start at $99.95. Price varies by model. Coupon cannot be combined with any other coupon or special. Valid through 11-5-19. #WK8

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For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Special
Fall Inspection

FREE

Free multi-point inspection on your next visit!

Must present coupon when order is written. Expires 10-31-19

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Scan the QR Code using a scanner app on your smartphone.
Special
Buy 3 Tires

Get the fourth for just $1

Brands including:

Nexen

Hankook

Goodyear

Yokohama

Michelin

Kumho

*Offer begins September 1, 2019 and expires October 31, 2019. Valid at participating Kia dealerships. Offer is only good on eligible tires. For a list of eligible tires, please contact your Kia Service Consultant. Kia vehicles only. Excludes hazardous waste fee (except California), tax, and shop supplies, where applicable. Offer not valid on previous purchases or with any other offers or specials. Offer applies to eligible original equipment manufacturer, winter, and original equipment alternative tires only. Installation charges extra; required on all four tires. Offer has no cash value. Additional terms and conditions apply; see your Kia Service Consultant for details. Customer must present offer at time of write-up. Void where prohibited by law. Offer valid in the United States only.

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Scan the QR Code using a scanner app on your smartphone.

Meet Our Service Staff

Director of Fixed Operations David  Sams
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Director of Fixed Operations
David Sams
Generic Staff Photo
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Service Director
Bryan Mulligan

Contact Information


I recently bought a new car from Steve Foltz and he did an amazing job. He answered all of the questions I had and was very helpful throughout the whole process. He is very professional and very good at what he does!

- Emily Foltz

I had an I ncredible leasing experience at Weikem Kia! I would highly recommend working with Jeff Ross. He made the paperwork simple with no hassles. I'm very happy with my new car and will be sure to send my friends and family here.

- Cindy Riley

Steve Foltz at Waikem Kia was beyond kind and easy to work with. He was brought in after a negative experience with the previous sales man and was able to reverse my desire to bail on the sale. He was the only person the show compassion and kindness. He was knowledgeable and I would highly...

- Desiree Kopan

Steve foltz answered all my questions and I was completely satisfied with my experience. I would highly recommend!

- Josh Hopes

Steven foltz was a great salesman! Very helpful and very understand! I will definitely come back to purchase a car from him!

- Steven Foltz

I was very pleased with my experience at Waikem Kia! Steven Foltz is an awesome salesman and definitely understanding when it comes to his customers! When I'm ready to purchase my car I will come to him!

- Idek Moon

Steve Foltz took care of us on our new lease!!! He was extremely helpful and understanding of our financial situation and what we needed in a car. He went above and beyond our expectations by working with us to not only get a great deal, but many of the features we wanted as well! GREAT JOB...

- Jonathan & Grace Bishop

I want to thank Josh Haney for the one of the best experiences I've had getting a new car! I had fun! there was no pressure, he was awesome! Thanks so much..LOVE my new Soul

- Barbara Donahue

Steve Foltz in sales was awesome super professional and knows how to get you in a new car fast and easy!!! If you plan on going in Steve's easy to find both times my wife and I went in he was the only one wearing a tie.

- John Brunner

Pleasant buying experience. Jeff took good care of us

- David Conn

I was a little apprehensive about buying a new car. I came to Waikem Kia and Jeff Ross was wonderful. He gave me all the secs about the model I wanted and was very honest when it came to my financing. He made what I thought was going to be a stressful event into a pleasant day. Thanks Jeff you've...

- Michelle Street

made my experience buying my first car great

- Danzig Roberts

Great experience at waikem kia today. Jeff Ross was extremely helpful and professional

- Jimmy McFarren

Jeff ross he very good will people

- Avonna Conkey

Jeff Ross . He is very very good with people and is great help with me and I would come back to him and . Big thank you. Great job 5 star man.

- Donna Collins

Came in too see about trading in our 2012 sport age to get a new sorento but wanted to stay in a budget. Jeff Ross was great He listened to us and was not pushy at all. We went thru 4 different options and we got a great deal. We actually got more then we were asking for at the price we were...

- Janell Braddock

Josh Haney and Wayne Ross were great to work with. They have my business from here on out. Excited about my new lease :)

- Heather Page

Jeff Ross was a great person to deal with. He was like family...good with our kids, friendy and provided them with snacks and activities.

- Charles Payne

Waikem Kia has been an amazing experience so far! They promised us that they would help and they delivered. Jeff Ross is a friendly down-to-earth, no hassle salesmen. They are wonderful with kids! I had my kiddos at the dealership with me twice and the dealership was friendly and patient with...

- Andrea Payne

We bought a Kia Sorento from Mike Evans and it was a great experience. He was friendly and down to earth and showed us all the features of the car and answered all of our questions. There was no pressure from anyone, from Mike or the finance department and they took the time to lay everything out...

- Skyline Associates LLC